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Bajeevi FAQ — answers to all your questions

From registration to payments, bonuses to security — everything you want to know about Bajeevi is right here.

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What can we help you with?

Click any category below to jump straight to those questions

📝
Registration & Login

Everything you need to know about creating an account, logging in, password recovery, and OTP issues.

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Deposits & Withdrawals

How to deposit and withdraw using Mobile Pay, Nagad, and Rocket — including rules, processing times, and limits.

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Bonuses & Offers

Welcome bonus, daily bonus, wagering conditions, and referral offers.

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Bets & Sports

Information on Sports Betting rules, live bets, odds, and bet cancellations.

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Lottery & Jackpot

Buying lottery tickets, draw schedule, jackpot rules, and how to claim prizes.

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Security & Privacy

Account security, 2FA, data privacy, and fraud prevention.

Registration & Login

On Bajeevi Register You'll need: an active Bangladeshi mobile number, a valid email address, your correct date of birth (must be at least 18), and a strong password. The whole process takes just 2 minutes.

No. Each person is allowed only One account Not permitted. Creating multiple accounts will result in the permanent suspension of all accounts, and any funds held may be forfeited.

Two ways Login you can:
  • With password: Your mobile number or email address and password.
  • Via OTP: By sending a 6-digit code to the registered mobile number.
Go to the Login page and choose your preferred method.

On the login page Click the "Forgot password?" link. Enter your registered email or mobile number and a reset link will be sent to you. If you still have trouble, support@bajeevi.appto get in touch.

First, Spam or Junk folder Check your spam or junk folder. If it's not there, wait 5 minutes and request a resend. If the issue persists, contact support@bajeevi.app and we'll sort it out quickly.

Yes, you can update your mobile number from Account Settings. You'll need to verify the new number via OTP, and your password may also be required for identity confirmation.
Deposits & Withdrawals

Log in and go to the "Deposit" option. Mobile Pay, Nagad, Rocket or card for instant deposits. Choose your preferred payment method, enter the amount — funds are usually credited within seconds.

  • Minimum deposit: ৳100
  • Maximum Deposit (per transaction): ৳50,000
  • Daily maximum: ৳2,00,000
Higher limits apply for VIP members. For more details, visit the VIP page See.

Mobile Pay & Nagad: Usually within 5–30 minutes. Rocket: 15 minutes to 2 hours. Bank Transfer: 1–3 business days. It may take a little longer during peak periods.

Bajeevi does not charge any withdrawal fees. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply their own fees. The minimum withdrawal amount is ৳500.

First, check your balance and transaction limits in your mobile banking app. If there's an issue, refresh the page and try again. If your balance still hasn't updated after 15 minutes, contact us with your transaction ID support@bajeevi.appto let us know.
Bonuses & Offers

Register and verify your email. On your first deposit, you will automatically receive 100% Welcome Bonus (up to ৳10,000) will be added to your account — usually within a few seconds to 10 minutes.

For the welcome bonus, Wagering Requirement 10x — meaning you must wager 10x the bonus amount. For full terms and conditions, please Terms & Conditions Read more.

Send your referral link to a friend. Once they register and make their first deposit, you both Extra bonus . Copy your referral link from the account dashboard. For more details, on the Bonus page available.

Every day Log In — Your daily bonus will appear on the dashboard automatically. The reward grows the longer you log in consecutively — hit a 7-day streak to earn a ৳100 bonus, and a 30-day streak unlocks a special reward.
Bets & Sports

On Bajeevi cricket, football, kabaddi, tennis, basketball and 30+ other sports available for betting. You can also join live betting and get real-time odds while the match is in progress.

Bets generally cannot be cancelled once placed. However, in certain situations — such as a match being postponed or cancelled — Bajeevi will automatically refund the bet amount. More details in the Terms & Conditions. See.

Minimum bet: ৳20. Maximum bet: Up to ৳1,00,000 depending on the event and odds. Higher limits apply for VIP members. On the betting page for more details.
Lottery & Jackpot

Log In, then on the Lottery page. Go, choose your preferred lottery, enter the number of tickets, and complete the payment. Your tickets will be added to your account instantly.

Bajeevi offers various lottery types — daily, weekly, and monthly. The draw schedule for each lottery on the Lottery page. is clearly displayed. Once the draw is complete, winners are notified by email and SMS.

If you win a jackpot, the prize money is credited to your Bajeevi account automatically. For larger amounts, identity verification may be required. You can then withdraw the funds through the standard withdrawal process.
Security & Privacy

Yes. Bajeevi 256-bit SSL Encryption Your personal information and payment data are never shared with third parties. To learn more, Privacy Policy Read more.

Go to Account Settings → Security → click "Enable 2FA". A verification code will be sent to your mobile. Once confirmed, an OTP will be required at every login.

Change your password immediately and support@bajeevi.appwith full details. You can also request a temporary account lock if needed. Bajeevi staff will never ask for your password or OTP.

The reason for the account suspension will be sent to you by email. support@bajeevi.appwith your user ID and a description of the issue. Most cases are resolved within 24 hours.
VIP & Responsible Gaming

No separate application is needed to join the VIP program — you earn points on every bet, and your rank upgrades automatically as points accumulate. For more details, VIP page See.

You can set your own daily, weekly, or monthly deposit and betting limits directly from Account Settings. This is an important part of responsible gaming. Responsible Gaming Learn more on the page.

Yes. From the Account Settings, 1 day to 6 months for a temporary break. For long-term self-exclusion, contact support@bajeevi.app. Bajeevi is fully committed to responsible gaming.
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📂 Categories

📞 Need Help?

If you don't find an answer, contact our support team directly.

Email Support
support@bajeevi.app
Typically a response within 2–4 hours
Live Chat
Available 24 hours a day, 7 days a week
Average response time: 2 minutes

🔗 Useful Links

About Bajeevi FAQ

Bajeevi is a trusted online gaming platform in Bangladesh. Every day, our millions of members ask us all kinds of questions — about registration, withdrawals, bonuses, and security. This FAQ page brings all those common questions and answers together in one place.

If you're a new member, start with the Registration & Login section. Existing members can quickly find answers related to payments, bonuses, or VIP. You can also type a keyword in the search box for faster results.

Please note: Bajeevi staff will never ask for your password, OTP, or card number over the phone or by message. If you receive such a request, report it immediately to support@bajeevi.app.

What if your question isn't listed here?

If you can't find the answer you're looking for in this FAQ, reach out to our support team directly. Our live chat is available 24/7 and you'll typically get a response within 2 minutes. For email enquiries, expect a detailed reply within 2–4 hours.

Bajeevi is always working to improve the member experience. Your questions and feedback help us make this FAQ better.

  • Email: support@bajeevi.app
  • Live Chat: Click the chat button at the bottom right of any page on the site
  • Response Time: Live chat: 2 minutes, email: 2–4 hours
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Register for free on Bajeevi, claim your welcome bonus, and enjoy Sports Betting, lotteries, and jackpots.

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* For users aged 18 and over. Please play responsibly.

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